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Stellar Works

Large Agency | Shanghai

Senior Project Manager

Full-time
Location: Shanghai
Posted: 1 year ago
Views: 215

Work Scope

 

Project Management

  • Liaise with International customers on cost, materials requirement, production progress and delivery schedule;
  • Oversee Quotations, prepare delivery schedule and monitor production quality;
  • Make certain that productions are complying with detail specifications, internal quality standard and approved colors;
  • Track production schedule and ensure shipment is arranged on time;
  • Ensure project documents are complete, current, and stored appropriately;


Financial Management

  • Control production cost budget and utilization;
  • Monitor progressive payment from clients for bespoke account;


Customer Service and Management 

  • Manage client’s communications and expectations;
  • Continually seeks opportunities to increase customer satisfaction;
  • Assist to improve on Customer’s Feedback Form to make it more efficient in order to acquire respond from clients;
  • Assist to develop and execute festive greetings and gifts to clients;
  • To implement and enforce the process for Photo Album for every project completion to clients;


Business Development 

  • Send sample box to new clients to remind them of SW;
  • Visit existing clients periodically to form a close tie bond;


Internal Operations 

  • Set KPI for team members and suggests areas for improvement along the way;
  • Provide material / soft skill training every quarterly;
  • Assist in developing process flow and help to enforce new policies and procedures with team members;
  • Develop best practices and tools for project execution and management;
  • Coordinate with Procurement team to review material cost price for OEM accounts;
  • Coordinate with outsource team to seek new outsource suppliers to support Asia Pacific’s low budget projects;
  • Identify ineffective process and make improvement (e.g improvement of company’s Payment Terms and Conditions to clients);


Teamwork & Communication

  • Daily communication of project status with project team;
  • Keep project team well informed of changes within the organization and general corporate news;
  • Communicate relevant project information to superiors;
  • Keep track of lessons learned and shares those lessons with team members;
  • Delegate tasks and responsibilities to appropriate personnel;


Job Qualifications

  • Diploma degree or above with 5+ years’ experience as the Senior Project Manager with an aptitude to leading and managing team members;
  • A creative thinker who is able to analyze industry and product trends;
  • Strong product costing experience with demonstrated effective negotiating skills;
  • Demonstrated ability to work in a proactively and devise organization;
  • Effective, solution - oriented, problem solving and mediation skills;
  • Demonstrated ability to develop co-workers and subordinates through sharing skills and knowledge with others;
  • Intermediate to high level English writing/speaking required;